Shipping Policy

At ScrubZ, we are committed to providing efficient and reliable delivery services to ensure that your orders arrive in a timely manner. Please take a moment to review our shipping policies to ensure a seamless and satisfactory shopping experience.

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Order Processing Time

Orders are processed within 1-2 business days after purchase. If your order is placed on a weekend or holiday, it will begin processing on the next available business day. Our team works diligently to ensure all orders are processed and shipped as quickly as possible. Please allow extra time for busy periods, such as holidays or sales events.

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Order Tracking

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package’s journey. Please allow up to 24 hours for tracking information to be updated by the carrier after shipment. If you experience any delays with tracking or have concerns about the delivery, feel free to contact our support team for assistance.

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Shipping Restrictions

Please be advised that we are currently unable to ship to P.O. Boxes, APO/FPO addresses, or certain remote locations due to logistical constraints. If you have any concerns about shipping to your area, please contact our customer service team, and we will help determine the best shipping solution for you.

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Lost, Damaged, or Delayed Packages

We take great care in packaging your order, but in the unlikely event that your package is lost, damaged, or delayed, please reach out to our customer service team at info@scrubzapparel.com. We will investigate the issue with the carrier and work swiftly to resolve it. Please keep in mind that we are not responsible for delays caused by weather, customs, or issues beyond our control.

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Contact Us

If you have any questions or concerns about your order or shipping details, our customer service team is ready to assist you. We are here to ensure your shopping experience is seamless, from purchase to delivery.

You can reach us at:
Email: scrubzapparelllc@gmail.com
Phone: 650.586.1748
Our team is available 9:00 AM - 5 PM PST and will respond to your inquiries promptly.